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Wherever you are. Whenever you need it. T24 - BCD Travel’s 24-hour emergency travel service
Your travelers play a critical role in the success of your organization. Our job is to make sure that any problems or difficulties they encounter on their trip don’t slow them down. BCD Travel’s T24 service is a critical element in our commitment to providing complete travel services and support. |
Helping travelers stay on mission
Traveling for business all too often includes delays, surprises and confusion that leave a business person frazzled and frustrated - not to mention less productive in getting his or her work done. Whether it’s an emergency, or just bad timing, T24 multi-lingual travel consultants are available 24 hours a day, 365 days a year, to help change travel plans easily, quickly and efficiently.
T24 helps reduce the impact from last minute, urgent itinerary changes, making travellers more comfortable and productive - and enabling them to better meet their company’s business goals while on the road. When your plans change or if things go wrong - just give the problem to us.
What can T24 do for your travelers?
- 24/7 emergency assistance, travel plan alterations and last-minute advice
- Last minute reservations of fl ight (including tickets), hotel, car and train related to departure within 24 hours of calling time
- Departures the same weekend of calling time
- 24/7 reservations and re-booking through GDS (information provided for reservations made outside GDS)
Traveler benefits
- Peace of mind
- Greater security
- Flexibility to adapt to last-minute changes in travel plans
- Multi-lingual consultants
Travel program benefits
- Easy-to-communicate single telephone number
- Full access by T24 staff to all bookings and traveler profi les, no matter in which country the original BCD Travel booking was made
- Management information reporting on T24 bookings
Corporate benefits
- Improved productivity and comfort for travelers
- Tailored assistance available for specific industries, such as Medical Transportation and Relocation Services, Marine Travel and Media Travel.
- One monthly invoice and one fixed fee per call